Your privacy is important to us.

Although our ability to provide service requires that we collect personal information about our customers, we take measures to ensure the privacy and confidentiality of that information.

Why we collect personal information

If you are a Alcohol Certified Training customer, Alcohol Certified Training has some basic information about you. We understand that some of this information is private, which is why we collect personal information only for the following purposes:

        1. To establish and maintain a responsible commercial relationship with you and to provide ongoing service.

        2. To file your permit with Washington State Liquor Control Board.

        3. To develop, enhance, market or provide services. For example, we look at how our customers use our services, so that we can understand how to improve them.

        4. To manage and develop our business and operations. For example, we analyze customer usage of our services to help us manage them efficiently and plan for future growth.

        5. To meet legal and regulatory requirements. For example, we may collect information in response to a court order, or to satisfy a request by the Washington State Liquor Control Board for information about a customer complaint and how it was resolved.

When do we disclose personal information?

There are very few circumstances where we may need to disclose some personal information about our customers. Here are some examples:

        1. We disclose a customer's personal information to the Washington State Liquor Control Board when filing the customer's permit.

        2. We may disclose a customer's personal information to a public authority or agent of a public authority, if in the reasonable judgement of Alcohol Certified Training, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information. If a customer calls 911, we will provide the customer's name, address and telephone number to the emergency agency.

How do we protect your personal information?

In order to protect your personal information and your right to privacy, Alcohol Certified Training:

        1. will not collect, use or disclose your personal information for any purpose other than those identified above, except with your consent;

        2. will protect your personal information with appropriate security safeguards;

        3. will strive to keep your personal information as accurate and up-to-date as is necessary for the purposes identified above; and

        4. will honor any request you may make for access to your personal information.

If you have any questions or concerns about our privacy practices, please call us at 1-425-225-5575. Otherwise, we will assume that we have your consent to continue to collect, use and disclose your personal information for the purposes identified above.